DG Life and Wellness Pvt. Ltd. (“Counsel Karo”, “we”, “us”, “our”) uses cookies and similar tracking technologies on our website and mobile application (“Platform”) to enhance your experience, analyse usage, and improve our services.

By using our Platform, you consent to the use of cookies as described in this policy.

1. What Are Cookies?

Cookies are small text files placed on your device (computer, smartphone, or tablet) when you visit a website. They allow the website to:

• Recognize your device on future visits
• Remember your preferences and settings
• Track usage patterns and analytics

Cookies do not store sensitive personal information such as credit card details.

2. Types of Cookies We Use

Counsel Karo uses the following types of cookies:

a) Essential Cookies

• Necessary for the proper functioning of the Platform
• Enable basic features like login, booking, and secure payment
• Cannot be disabled

b) Performance & Analytics Cookies

• Help us understand how users interact with the Platform
• Track pages visited, session duration, and user behavior
• Used to improve functionality and content

c) Functional Cookies

• Remember user preferences (e.g., language settings, login info)
• Enhance user experience by personalizing content

d) Marketing/Advertising Cookies

• May be used to deliver relevant offers or promotions
• May track visits across websites to analyse ad performance

3. How We Use Cookies

We use cookies to:

• Ensure the Platform functions correctly and securely
• Improve user experience by remembering preferences
• Analyse user behavior to optimize our services
• Deliver personalized content, offers, and marketing
• Protect against fraudulent activity and unauthorized access

4. Third-Party Cookies

We may use third-party services such as Google Analytics or advertising partners, which may place their own cookies on your device.

These cookies are governed by the respective third-party privacy policies. Counsel Karo does not control the data collected by these third parties.

5. Managing and Disabling Cookies

Most browsers allow you to manage, block, or delete cookies through browser settings.

• Disabling essential cookies may affect the functionality of the Platform.
• Performance and marketing cookies can be disabled, but your experience may be less personalized.

For instructions on managing cookies, refer to your browser’s help section or settings.

6. Consent

By using the Platform, you consent to the placement of cookies on your device as described in this policy.

You may withdraw consent at any time by adjusting your browser settings or managing cookie preferences on the Platform.

7. Updates to This Policy

Counsel Karo may update or revise this Cookie Policy periodically.

The latest version will always be available on the Platform, and continued use constitutes acceptance of the revised policy.

8. Contact Us

For questions regarding this Cookie Policy or cookie usage on Counsel Karo, please contact:

Email: contact@counselkaro.com
Address: DG Life and Wellness Pvt. Ltd., Anand, Gujarat, India